Our comprehensive suite of services encompasses every step of your digital adoption journey from initial exploration over successful implementation to scaling digital adoption across your enterprise and tech stack. We bring extensive expertise and a strategic approach to ensure your digital adoption project's success at every stage. Here's a more detailed breakdown of our services for the initial explore phase:

RFP and Platform Selection Support:

  1. Requirement Analysis: We work closely with your team to understand your unique requirements and objectives.
  2. Vendor Evaluation: We know the market and the various digital adoption solution inside out. We assist in evaluating potential vendors and technology platforms, considering factors such as scalability, cost-effectiveness, and alignment with your business goals.
  3. RFP Development: We help you create a detailed Request for Proposal (RFP), leveraging our proven templates and tailor them to your needs, ensuring you receive relevant and competitive responses.

Business Case and Value Story Development:

  1. Tech Stack Analysis: We conduct a comprehensive analysis of your tech stack and identify opportunities for a digital adoption program and define potential value cases.
  2. ROI Assessment: We quantify the potential return on investment (ROI) of your project, considering both short-term and long-term benefits at either an application or enterprise level.
  3. Risk Assessment: We identify and mitigate potential risks that may affect the success of your project.
  4. Value Proposition: We assist in crafting a compelling value proposition that communicates the unique benefits and advantages of your project to stakeholders.
  5. Stakeholder Alignment: We help you align key stakeholders within your organization by illustrating how the project aligns with your strategic objectives.
  6. Communication Strategy: We develop a communication plan to effectively convey the value story to internal and external audiences.

Proof-of-Concept / Proof-of-Value Delivery:

  1. Prototype Development: We design and build a prototype or proof-of-concept (POC) to validate the feasibility and functionality of your project.
  2. Testing and Validation: We conduct rigorous testing and validation to ensure that the solution meets your requirements and expectations.
  3. Performance Measurement: We establish key performance indicators (KPIs) to measure the success of the proof-of-concept and track progress.

Contract Negotiation Support:

  1. Vendor Engagement: We assist in negotiations with selected DAP vendors, ensuring that contract terms and conditions are favorable and aligned with your digital adoption project goals.
  2. Legal & IT Security Expertise: We work with your legal and IT security teams to address any contractual, legal, GDPR and technical questions and issues, safeguarding your interests.
  3. Cost Optimization: We strive to optimize costs, negotiate pricing structures, and identify opportunities for cost savings.

Throughout each phase, we collaborate closely with your team, providing guidance, expertise, and actionable insights to drive your project forward. Our goal is to empower you with the information and support needed to make informed decisions, minimize risks, and maximize the value of your investments.

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DGTL Ventures is your digital adoption and WalkMe © Professional Services partner beyond the initial implementation. We offer end to end support services, from ad hoc support to fully managed services. Leverage our proven playbook to scale your digital adoption initiative across platforms and build a true WalkMe © / DAP Center of Excellence (CoE) to unlock your enterprise value.

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End to end WalkMe © and Digital Adoption implementation services from initial MVP to full build, enablement and support services.